{"id":1267,"date":"2020-12-02T10:05:55","date_gmt":"2020-12-02T10:05:55","guid":{"rendered":"https:\/\/tamjaimixian.com\/duplicate\/"},"modified":"2022-12-07T09:39:39","modified_gmt":"2022-12-07T01:39:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tamjaimixian.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”font-20″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”Privacy Policy” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_row_inner disable_element=”yes” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]This section contains the Privacy Policy of this website (http:\/\/www.tamjaimixian.com<\/a>), which is operated by Jointed-Heart Limited (the \u201cOwner\u201d). Please read this Privacy Policy carefully as it applies to your provision of personal data in this website. By accessing this website and any of its pages, and by the provision of personal data, you are agreeing to this Privacy Policy, and accept and agree to be bound by the same.<\/p>\n

Your privacy is important to us and we have taken steps to ensure that we do not collect more personal data than is necessary for us to provide you with our services, and to ensure that your personal data is kept safe and secure at all times. Personal data is provided on a voluntary and non-proprietary basis. However, you understand that you may not be able to access or use some parts of this website, and some features of this website may not function properly or be available, if you fail to provide certain information as required.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”font-20″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”1. General” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]1.1\u00a0 Jointed-Heart Limited (i.e. <\/span>TamJai Yunnan Mixian)<\/span> and its subsidiaries\/associated companies (collectively \u201c<\/span>we<\/b>\u201d, \u201c<\/span>our<\/b>\u201d or \u201c<\/span>us<\/b>\u201d, each a \u201c<\/span>member of the Group<\/b>\u201d) respect your legal rights of privacy and are committed to protecting your Personal Data (as defined hereinafter) in line with our obligations under the Personal Data (Privacy) Ordinance (Cap. 486, Laws of the Hong Kong Special Administrative Region, \u201c<\/span>Hong Kong<\/b>\u201d) (the \u201c<\/span>Ordinance<\/b>\u201d) and other applicable privacy laws. Your privacy is important to us and we have taken steps to ensure that we do not collect more Personal Data than is necessary for us to provide you with our services, and to ensure that your Personal Data is kept safe and secure at all times during our possession.\u00a0<\/span><\/p>\n

1.2\u00a0 This Privacy Policy explains our privacy practices. Please read the following carefully to understand our policy and practices as to how your Personal Data will be handled in compliance with the requirements of the Ordinance. By accessing our mobile application(s) and\/or our website(s)\u00a0www.tamjaimixian.com and any of its pages (collectively the \u201c<\/span>Online Platform<\/b>\u201d), and by the provision of your Personal Data, you are agreeing to this Privacy Policy, and accept and agree to be bound by the same. However, you understand that if you fail to provide certain information as required, you may not be able to access or use some parts of the Online Platform, and some features of the Online Platform may not function properly or be made available to you.<\/span><\/p>\n

1.3\u00a0 This Privacy Policy may be revised from time to time and any such revisions will be posted on the Online Platform. We will not send individual notices to you and we encourage you to keep yourself updated of the changes posted on the Online Platform.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”font-20″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”2. Personal Data that we collect” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]2.1\u00a0 From time to time we may collect Personal Data from individuals dealing with us in Hong Kong (\u201cRelevant Person<\/b>\u201d or \u201cRelevant Persons<\/b>\u201d, or \u201cyou<\/b>\u201d or \u201cyour<\/b>\u201d, as the case may be) in connection with our provision of services or products, or establishment or continuation of a business\/customer relationship. In this Privacy Policy, the term \u201cPersonal Data<\/b>\u201d shall have its meaning defined in the Ordinance.<\/p>\n

2.2 This Privacy Policy applies to all Personal Data of Relevant Persons collected by or submitted to us, whether via the Online Platform or otherwise. We will specify the purpose of collection of your Personal Data and the intended usage when you are being invited to provide such Personal Data. By providing your Personal Data to us, you are deemed to have agreed to our use of such Personal Data for the following purposes:<\/span><\/p>\n

(a) to handle your orders and process the related payments;
\n(b) to handle your requests and inquiries;
\n(c) to improve and enhance your experience on the Online Platform;
\n(d) to customize your profile;
\n(e) to measure and further develop the Online Platform and\/or its content;
\n(f) to verify your identity;
\n(g) to notify you of the redemption of gifts\/coupons, and relevant arrangements for the redemption;
\n(h) to undertake direct marketing, for instance, by providing you with our latest news update on our products, services, promotional events, or other marketing materials or information as and when sent out by us (if any);
\n(i) to undertake research and statistical analysis;
\n(j) to comply with the obligations, requirements or arrangements for disclosing and using Personal Data that apply to us or that it is expected to comply pursuant to:-<\/p>\n

    \n
  1. the requirements of any law or order issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or industry bodies or associations existing currently and in future with which we are expected to comply; and\/or<\/li>\n
  2. any law binding and applicable to us, whether within or outside Hong Kong existing currently and\/or in future; and<\/li>\n<\/ol>\n

    (k) for any other purposes as specified at the time of collection of your Personal Data.<\/span><\/p>\n

    2.3 If we make changes in the way we use your Personal Data, we will obtain your written consent through email in advance.<\/span><\/p>\n

    2.4 The Personal Data will be collected in two ways:\u00a0<\/span><\/p>\n

      \n
    1. Those Personal Data provided by you \u2013\u00a0When you register for an account and subsequently log in to your account on the Online Platform, or when you place an order on the Online Platform, or when you request for information and\/or make inquiries,\u00a0you will be asked to provide us with your Personal Data, including but not limited to your name and\u00a0email address.\u00a0<\/span><\/li>\n
    2. Those Personal Data collected from your use of the Online Platform \u2013\u00a0we may\u00a0collect information in respect of the pages on the Online Platform that you\u00a0use and how you use them. Such information shall include but not limited to the following:\u00a0<\/span>\n
        \n
      1. \n
          \n
        1. \n
            \n
          1. \n
              \n
            1. Device information<\/strong>
              \nWe may collect device-specific information (such as hardware model and the operating system version).<\/li>\n
            2. Log information<\/strong>
              \nWhen you view the contents on the Online Platform, we may collect and store certain information in the server logs. This may include:<\/p>\n